Privacy Policy – ExifTool
This Privacy Policy explains how CellHubs ("we", "us") handles information in connection with ExifTool (the app). ExifTool is a free, ad-supported app with optional in-app purchases. Files you open are processed on your device and are not uploaded to us.
Information we handle
- Nothing you edit is collected by us – files stay on your device
- Log data and advertising identifiers collected by third-party SDKs
- Purchase records (product, transaction ID, dates and status) provided by Google Play or the App Store when you make an in-app purchase – never your payment details
We do not sell your personal information. Information is used only to provide, maintain and improve ExifTool, to show relevant advertising where the app is ad-supported, and to diagnose crashes.
Permissions
- Storage / media access – open and edit your photos, videos and audio
Permissions are requested only when needed by a feature you use.
Third-party services
ExifTool uses third-party services that may collect information used to identify you. Their handling is governed by their own privacy policies:
- Google Play Services
- Google Play Billing – in-app purchases on Android
- Apple App Store In-App Purchase – in-app purchases on iPhone and iPad
- AdMob
- Firebase Analytics
- Crashlytics
Advertising
ExifTool is ad-supported. Ad partners may use advertising identifiers to show ads. You can reset or opt out of personalised ads in your device’s Settings (Google: Settings → Privacy → Ads; Apple: Settings → Privacy & Security → Tracking).
In-app purchases & subscriptions
ExifTool offers optional in-app purchases, which may include one-time purchases and auto-renewing subscriptions. All payments are processed by Google Play and the Apple App Store, depending on where you downloaded the app. We never receive or store your card number, bank details or billing address.
When you buy, the store sends us (directly or through our purchase-verification service) the transaction details needed to deliver what you paid for: the product purchased, a transaction or purchase token / order ID, purchase and expiry dates, renewal, refund or cancellation status, and the storefront country and currency. We use this information only to:
- unlock and deliver your purchase, and restore it when you reinstall the app or use another device signed in to the same store account;
- check that a purchase is genuine and prevent fraud or abuse;
- handle refunds, cancellations and support requests you send us;
- meet accounting, tax and other legal obligations.
We keep purchase records for as long as your purchase is active and afterwards only as long as required by law (for example tax and accounting rules). Purchase records are never used for advertising and are never sold.
Your payment is also governed by the store’s own privacy policy: Google Privacy Policy and Apple Privacy Policy.
Log data
If an error occurs, third-party tools may collect log data such as your IP address, device model, operating system version, app configuration, and the time and date of use.
Cookies
ExifTool does not use cookies itself. Embedded third-party code may use cookies or similar identifiers to improve its own services.
Security
We use commercially reasonable measures to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Data retention & deletion
Data stored on your device is removed when you uninstall ExifTool. To request deletion of any data we hold, email [email protected].
Children’s privacy
ExifTool is not directed to children under 13 and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
Links to other sites
The service may link to sites we do not operate. We have no control over and assume no responsibility for their content or practices.
Changes to this policy
We may update this policy from time to time. Changes are effective when posted on this page, and the “last updated” date above will change.
Contact us
Questions? Email [email protected].